Return Policy

At Esim-buy, we aim to ensure your complete satisfaction. Our hassle-free return policy allows you to shop with confidence, knowing that you can return items if they don’t meet your expectations.

1. Return Eligibility

  • Returns must be initiated within [Insert Days] of receiving your order.
  • Items should be in unused condition, with all original packaging and tags intact.
  • Some items, such as personalized products, gift cards, and final sale items, are non-returnable.

2. How to Initiate a Return

  1. Visit the Returns Center on our website.
  2. Enter your order number and email address associated with your purchase.
  3. Select the items you wish to return and provide a reason for the return.
  4. Print the return shipping label and send your items back to:
    AVACONN LLC, 5830 E 2nd St, Ste. 7000 #1165, Casper WY 82609, United States.

3. Refunds and Exchanges

  • Refunds are processed within [Insert Days] of receiving the returned items.
  • Exchanges are subject to product availability. If the desired product is unavailable, a refund will be issued.

For further details, email us at contact@esimbuy.org.