Frequently Asked Questions
eSIM is a digital SIM card embedded in your device that allows you to activate a cellular plan without needing a physical SIM. It works just like a traditional SIM but is faster and more convenient to set up.
To use eSimbuy eSIM, your device must support eSIM technology and be carrier-
unlocked.
iOS Devices: Compatible with iPhone XR, XS, and newer models running
iOS 12.1 or later. (If your device was purchased through a carrier
contract, it may be locked. Contact your carrier to check unlock status.)
Android Devices: Most recent models from Samsung, Google Pixel,
Huawei, and others support eSIM. Make sure your device is both
compatible and unlocked.
For a full list of supported devices, please visit our [Device Compatibility Page].
- Purchase the eSIM data plan on our website.
- Receive the eSIM QR code by email.
- Set up your eSIM profile as follows:
- Go to your device [Settings] > [Cellular or Mobile Data] > [Add Cellular Plan].
- Scan the QR code provided by email.
- Tap [Add Cellular Plan].
- Choose [Secondary] Label and change the name to "eSIM."
- Select the option for "Use eSIM for cellular data only" and tap [Continue].
- Select the option for ‘Use Primary as the preferred line’ and tap [Done].
- Check if the APN Name matches with the eSIM order: Tap on eSIM > [Cellular Data Network] > [APN].
- Purchase the eSIM data plan on our website.
- Receive the eSIM QR code by email.
- Set up your eSIM profile as follows:
- Go to your device [Settings] > [Network & Internet] > [Mobile Network].
- Tap "Download a SIM instead?" > Download your SIM > Tap [Next].
- Scan the QR code provided by email.
- Tap [Download] and [Done].
- Check if the APN Name matches with the eSIM order: Tap "eSIM" and tap [Advanced] > Tap [Access Point Names] > [APN].
eSIM is ideal for international travel, business trips, remote work, data needs. It offers instant, flexible connectivity without the need for a physical SIM card.
We offer high-speed 4G LTE (and in some regions 5G) connectivity. Actual speed may vary depending on your location and local network conditions.